Employees must comply with the following to be eligible for disability.
- Contact your supervisor on the first day of absence to report your disability.
- Contact Qwest Disability Services on or before the fourth calendar day of your absence – or on the first day of a relapse.
- Be under the current care of an appropriate health care provider who follows timely standard medical/psychological treatment protocols. This means an appropriate health care provider MUST examine the employee, phone consultations ARE NOT acceptable
- Follow recommended treatment plans from providers and/or Qwest Disability Services.
- Request and ensure that the provider releases medical information pertinent to the work absence and/or current work restrictions.
- Obtain permission to maintain schooling or employment outside of the company.
- Return to work (full or part time) as soon as medically able (this may include temporary work restrictions).
- Obtain permission to travel out of town.
- BE UNABLE TO PERFORM WORK OF ANY KIND.
Factors that do not require continued Absence.
- Need to be in a modified job assignment because of inability to perform normal job functions.
- Inability to work overtime.
- Inability to drive (including to/from work).
- Current participation in rehabilitative therapies (physical therapy etc).
- Lack of timely referrals to specialists.
- Diagnoses of health care provider.
- Treatment plan.
- Medications.
- Any job restriction (for example can’t lift over 10 lbs. can type only 2 hours per day, etc.).
- Chart notes pertaining to your disability. Chart notes must contain objective medical documentation! “Objective medical documentation” is written objective findings that may or may not support the presence of a disabling condition include x-rays reports, elevated blood pressure readings, temperature (or fever), lab test results, etc. “Subjective” information is documentation of non observable or non measurable symptoms. Subjective symptoms relate to how a person feels. Examples are: “My throat hurts,” or “I’m tired all the time.”
- Qwest Disability Services (QDS) 1-800-729-7526 Option1, then Option 4