General Disability Information/Guidelines for Qwest

Written by admin on May 1st, 2006

Employees must comply with the following to be eligible for disability.

  • Contact your supervisor on the first day of absence to report your disability.
  • Contact Qwest Disability Services on or before the fourth calendar day of your absence – or on the first day of a relapse.
  • Be under the current care of an appropriate health care provider who follows timely standard medical/psychological treatment protocols. This means an appropriate health care provider MUST examine the employee, phone consultations ARE NOT acceptable
  • Follow recommended treatment plans from providers and/or Qwest Disability Services.
  • Request and ensure that the provider releases medical information pertinent to the work absence and/or current work restrictions.
  • Obtain permission to maintain schooling or employment outside of the company.
  • Return to work (full or part time) as soon as medically able (this may include temporary work restrictions).
  • Obtain permission to travel out of town.
  • BE UNABLE TO PERFORM WORK OF ANY KIND.

Factors that do not require continued Absence.

  • Need to be in a modified job assignment because of inability to perform normal job functions.
  • Inability to work overtime.
  • Inability to drive (including to/from work).
  • Current participation in rehabilitative therapies (physical therapy etc).
  • Lack of timely referrals to specialists.
  • Diagnoses of health care provider.
  • Treatment plan.
  • Medications.
  • Any job restriction (for example can’t lift over 10 lbs. can type only 2 hours per day, etc.).
  • Chart notes pertaining to your disability. Chart notes must contain objective medical documentation! “Objective medical documentation” is written objective findings that may or may not support the presence of a disabling condition include x-rays reports, elevated blood pressure readings, temperature (or fever), lab test results, etc. “Subjective” information is documentation of non observable or non measurable symptoms. Subjective symptoms relate to how a person feels. Examples are: “My throat hurts,” or “I’m tired all the time.”
  • Qwest Disability Services (QDS) 1-800-729-7526 Option1, then Option 4
 

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